WARRANTY

We give this warranty to you, the original purchaser, only if you purchased the goods specified above from us as new goods.
Our blinds come with a 12 month warranty across the entire range of products, covering component failure and manufacturing issues. 

This warranty covers the repair or replacement of any defective material or component in Expert Blinds’ blinds. Expert Blinds provides a manufacturer’s warranty blinds will be free from defects in material and  workmanship under normal wear and tear for a maximum of 12 months from the date of invoice.

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are also entitled to have the product repaired or replaced if the product is defective. Minor failures to comply with a consumer guarantee can normally be fixed or resolved in a reasonable amount of time.

This warranty is valid when payment for the Expert Blinds’ blind has been paid in full and proof of purchase is provided to Expert Blinds.
This warranty is not transferable, and only the original purchaser of the products can make a claim under this warranty.

For the purposes of this warranty, “defect” does not include (and we will not replace or repair products suffering from) damage caused by:

• Any conditions caused by normal wear and tear;
• Modifications, alterations and repairs to the product not carried out by an authorised person, water
  damage, accidents, abuse, misuse or incorrect installation;
• Exposure to the elements (e.g. sun damage), or discolouration over time;
• Exposure to chemicals, and any type of corrosive element such as, cleaning products, insects, marine
  environments and salt air;
• Any damage resulting from exposure to high moisture and high humidity environments (resulting in
  mould, mildew or fungal growths) e.g. kitchens, bathrooms & condensation damage;
• Installations subject to salt spray or marine influences, severe industrial or corrosive environments;
• Exposure to high humidity (resulting in mould & mildew or ‘warping’) – e.g. kitchens, bathrooms and
  natural variations in grain, colour and texture for timber venetian blinds and other timber products;
• Failure to follow instructions with respect to cleaning and/or maintenance;
• Products that are requested outside recommended sizes;
• Normal shrinkage, fungal or algae growth due to a build up of dirt, grime, leaves or bird matter, damage
  due to scrubbing or the use of a non-prescribed cleaning agent and contact with lead, copper or water
  runoff from same;
• Damage caused by rolling up blinds when wet;
• Railroading fabric or oversized blinds, which may not hang flat, may pucker along the bottom rail or a “V’
  formation’ may occur, and a horizontal join may also be visible at the top section of the blind;
• Claims on products that were not paid for as per tax invoice;
  – The cost of access equipment (e.g. Scaffold, extension ladders, scissor lift, etc.) or electrical works
  necessary for repairs
  – Costs of transporting product back to/from our premises (if required);
  – The costs of removal of the warranted goods or installation of the repaired or replaced goods.

  However, we will meet those costs if the goods breach any of the guarantees applicable under the Australian
  Consumer Law referred to above and nothing in this document restricts, excludes or modifies